Shipping policy

At Avert, every order is more than a package — it’s a step forward. Whether you're in the middle of a comeback or just starting your journey, we’re here to make sure your order gets to you smoothly and securely.

🌍 Where We Ship

We proudly ship worldwide. No matter where you are, we believe everyone deserves guidance through their errors — and gear to wear along the way.

⏱ Processing Time

  • Orders are processed within 1–3 business days after your order is placed.

  • During high-volume periods (like drops, sales, or restocks), processing may take a little longer — we’ll always keep you updated.

We move fast, but never rushed — consistency over chaos.

📦 Shipping Time & Rates

Shipping times depend on your location and selected shipping method:

🇺🇸 U.K. Orders

  • Standard Shipping: 3–7 business days

🌎 International Orders

  • Standard International: 7–21 business days (varies by location)

  • Express International: 3–7 business days

Rates:
Shipping rates are calculated at checkout based on your location and order size.

📬 Tracking

Once your order ships, you’ll receive a tracking number via email. Use it to follow your package every step of the way. If you haven’t received tracking within 4 days, reach out at support@avertclo.com.

💸 Customs & Import Fees (International Orders)

You are responsible for any customs duties or taxes charged by your country. We wish we could cover those too — but unfortunately, it’s out of our hands.

❌ Wrong Address or Missed Delivery

Mistakes happen — that’s part of the journey. If you entered the wrong shipping address, contact us ASAP. If the order hasn't shipped yet, we’ll do our best to fix it.
If a package is returned to us due to an incorrect address or failed delivery attempts, you may need to pay a reshipping fee.

📦 Lost or Damaged Packages

If your order is lost or arrives damaged, we’ve got your back. Email us at support@avertclo.com with your order number and we’ll work with you on a resolution.

📲 Need Help?

Email us anytime: support@avertclo.com
We’re here to guide — not just through your wardrobe, but through every step of your experience.

Avert® — Guidance Through Errors
Faithful. Consistent. Always evolving.